Question 1

What areas in Helsinki do you clean?

Accepted Answer

We cover all of Helsinki including the city centre, Kallio, Töölö, Käpylä, Herttoniemi, Laajasalo and surrounding districts, as well as Espoo, Vantaa and Kerava.

Question 2

How much does home cleaning cost in Helsinki?

Accepted Answer

Our residential cleaning plans start from €99.99 per visit. All prices include 25.5% VAT. Visit our pricing page for full details.

Question 3

How do I book a cleaning service in Helsinki?

Accepted Answer

You can book online at auroraresidential.com in under 2 minutes. Choose your plan, fill in your address and preferred time slot, and pay securely online.

Question 4

Do you offer cleaning services in Espoo?

Accepted Answer

Yes! We serve all of Espoo including Tapiola, Leppävaara, Olari, Matinkylä, Espoo Centre and other districts.

Question 5

Do you offer cleaning services in Vantaa?

Accepted Answer

Yes, we clean homes across all of Vantaa including Tikkurila, Myyrmäki, Korso, Hakunila and surrounding areas.

Question 6

What is included in a standard home cleaning?

Accepted Answer

Our standard cleaning includes vacuuming and mopping all floors, cleaning bathrooms and toilets, wiping kitchen surfaces, cleaning the stovetop, emptying bins, dusting furniture and skirting boards, and making beds. Deep clean and move in/out plans include additional tasks such as inside oven, fridge, and window cleaning.

Question 7

Are your cleaners vetted and insured?

Accepted Answer

Yes. All Aurora Residential cleaners pass a background check, hold a valid work permit, and are covered by professional liability insurance. We also verify their cleaning experience before they join.

Question 8

Do I need to provide cleaning supplies?

Accepted Answer

No. Aurora Residential cleaners bring all necessary professional cleaning products and equipment. If you have preferred products you would like used, you are welcome to leave them out and we will use those instead.

Question 9

Can I cancel or reschedule my cleaning?

Accepted Answer

Yes. You can cancel or reschedule at no charge by contacting us at least 24 hours before your scheduled clean. Cancellations with less than 24 hours notice may incur a fee.

Question 10

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards online at the time of booking. We also offer a pay-after-cleaning option for verified customers. All prices include 25.5% Finnish VAT and a receipt is provided.

Question 11

Do you offer move-in and move-out cleaning in Helsinki?

Accepted Answer

Yes. Our move in/out deep cleaning service covers a thorough top-to-bottom clean of the entire property including inside appliances, cupboards, and windows — ideal for end-of-tenancy and new home preparation.

Question 12

Tarjoatteko siivouspalvelua Helsingissä?

Accepted Answer

Kyllä. Aurora Residential Oy tarjoaa ammattimaista kotisiivouspalvelua koko Helsingissä, Espoossa, Vantaalla ja Keravalla. Voit varata siivouksen verkossa alle kahdessa minuutissa.

Question 13

Kuinka paljon kotisiivous maksaa Helsingissä?

Accepted Answer

Siivouspalvelumme hinnat alkavat 99,99 eurosta käyntiä kohden. Kaikki hinnat sisältävät 25,5 % ALV:n. Lue lisää hinnoittelustamme verkkosivuiltamme.

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